Privacy Policy | kaboo Official Gaming Platform Philippines

Last Updated: 2026-08-23

Privacy at a Glance

  • What we collect: Identity, contact, payment, and device data.
  • Why we collect it: To manage your account, process payments, and prevent fraud.
  • Who sees it: Only trusted service partners and legal authorities if required.
  • Retention: Kept for the account life plus the period required by Philippine law.
  • Your Control: You can request data access or deletion via our support channels.

1. Introduction and Scope

This Privacy Policy describes how kaboo collects, uses, and protects the information of users residing in the Philippines. This policy applies exclusively to our official website and associated services. It does not cover any third-party websites, external payment portals, or external links that you may visit after leaving our platform; those sites are subject to their own respective privacy terms.

2. Personal Information We Collect

Account & Identity

Username, full name, date of birth, and contact details to establish your account and ensure you meet age requirements.

Verification Documents

Government-issued IDs or utility bills provided during the KYC process to prevent identity theft and fraud.

Payment Data

Payment method details and transaction histories used strictly for processing deposits and withdrawals.

Gaming Activity

Records of games played, bets placed, and winnings to manage your account and detect irregular betting patterns.

Technical Data

IP address, browser type, device identifiers, and operating system to ensure site stability and security.

Support Records

Logs of communications with our support team to resolve your queries and improve our service.

3. How We Collect Data

We gather information through three primary channels:

  • Directly from you: When you register, complete KYC verification, or contact support.
  • Automatically: Through cookies and system logs while you navigate our platform.
  • From Partners: Through trusted service providers, such as identity verification and payment processing services.

4. Why We Use Data

Your information is processed for the following specific purposes:

  • Account Management: To create and maintain your user profile and preferences.
  • Financial Transactions: To facilitate secure deposits and withdrawal requests.
  • Compliance: To verify your identity and age in accordance with gaming regulations.
  • Security: To detect and prevent fraudulent activities, multi-accounting, and money laundering.
  • Optimization: To personalize your experience and improve platform performance.
  • Legal Obligations: To comply with applicable gambling laws and regulatory requirements in the Philippines.
  • Marketing: To send promotions and updates, provided you have given your explicit consent.

5. When We Share Data

We do not sell your personal data to third parties. We only share information with:

  • Service Providers: Partner payment processors, KYC verification services, and technical infrastructure providers necessary for the platform's operation.
  • Legal Authorities: When mandated by law, court orders, or to prevent immediate threats to safety and security.

6. How We Protect Data

We employ robust security measures to safeguard your information, including:

  • Encryption: Use of industry-standard encryption for data in transit and at rest.
  • Access Control: Strict internal policies that restrict data access to authorized personnel only.
  • Payment Isolation: Sensitive financial data is handled by secure, isolated systems.
  • Continuous Monitoring: Active tracking of system logs to detect and block unauthorized access attempts.

7. Cookies and Tracking

We use cookies to enhance your user experience and secure your session. For a detailed explanation of the types of cookies we use and how you can manage them, please visit our Cookie Policy.

8. Your Rights

You have several rights regarding your personal data:

  • Access & Correction: You may request a copy of your data or update inaccurate information.
  • Deletion & Portability: You may request the removal of your data or ask for it to be transferred.
  • Objection & Consent: You can withdraw consent for marketing or object to specific data processing.

To exercise these rights, please contact our support team via the channels available on our Support page. Please note that certain data must be retained even after account closure to comply with anti-money laundering (AML) and gambling regulations.

9. How Long We Retain Data

We retain your personal information for as long as your account remains active. Once an account is closed, we keep the necessary data for a period determined by the applicable law in the Philippines and our internal regulatory requirements.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover an account belongs to a minor, we will terminate the account immediately. Parents or legal guardians who become aware of a minor's account should report it to us via our support channels.

11. Cross-Border Transfers

Some of our technical and service providers may operate outside the Philippines. In such cases, we ensure that appropriate safeguards are in place to maintain the privacy and security of your data during these transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates are published on this page. We encourage you to check the "Last Updated" date at the top of this page regularly to stay informed.

13. Contact Us

If you have any questions or concerns regarding your privacy or this policy, please reach out to us through the official contact methods provided on our Support page.